How to remove Customer and Business Manager in Plesk

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Let’s remove those links

One of the questions that came up at Parallels Summit recently was how to uninstall Customer and Business manager. Plesk doesn’t offer a solution to uninstall things – even though you can add modules, once they’re installed they’re installed.

Luckily I remember a good forum thread that’s a bit long so I’ll give you a concise version here.

Note: this works in Plesk 10.4.4 and 11.0.9 for Linux (CentOS) – I haven’t tried earlier or later versions or other distributions at the time of writing. If you have any feedback, please leave a comment.

Part 1: Remove Single-Sign-On

Log in with your favourite SSH tool and issue the following command as root:

/usr/local/psa/bin/sso --disable

Part 2: Removing the RPM packages

Log in with your favourite SSH tool and issue the following command as root:

rpm -e plesk-billing plesk-billing-plugins sw-sso

Now the files are removed, however the Plesk GUI will still tell you that “the installation was successful” and if you click the link provided it’ll be re-installed. So ignore that link and move on to

Part 3: Database Cleanup

Head over to the phpMyAdmin tool (under Tools and Settings – Database Servers) and open the psa database. In it you’ll find two values which we need to clear out.

Find a table called ‘cl_param’, then delete the value ‘ppb-url’. Restart plesk from the command line via

service psa restart

When you log back in, Customer and Business Manager should be history – including all those extra links on the left hand side.

Alternatively, if you want to stay on the command line, login to MySQL with

mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa

and then issue the following command to get the same result:

delete from cl_param where param='ppb-url';

You should get a message like “Ok, 1 row affected”. Quit the MySQL prompt.

Live Demo

While writing this article I’ve actually done this on one of my systems – follow my steps here if you like:

Further Reading

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6 thoughts on “How to remove Customer and Business Manager in Plesk”

  1. hi jay,
    thank you so much for the very quick response. I will give it a try, we have sites hosted there and im afraid i might screw it up. ill just backup psa. ill message you back when i have done it. im using plesk 12. (sorry about double post, you can remove my other reply)

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