Adios IntenseDebate!

For those of you following comments on my sites via IntenseDebate, I’m sorry to say that I’ve decided not to use the system anymore. I used it here on WP Guru and over at versluis.com to provide an easier commenting experience for my readers and more comfortable back end features for myself.

Turns out it wasn’t all that good for either of us I guess. Let me explain.

Please be aware that you need to re-subscribe to topics if you still want to follow them via email.

A lot of bad stuff has been said about IntenseDebate on the web, and I don’t really care about / agree with much of it. On the surface it looks like a great idea, and with the proper combination of tender love and care on the developing front we’d all be using IntenseDebate. WordPress would have it built in by default. But it hasn’t, and there’s a reason for it.

Features look great on paper:

  • login with your WordPress/Twitter/Facebook credentials
  • readers can subscribe to follow ups
  • it looks cool, it has threading and pagination
  • and there’s the illusion of a centralised control panel for comments from various sites

However, my reasons for removing IntenseDebate boil down to one simple problem: I get a really annoying bug that replaces every single apostrophe (as in “it’s a problem”) with an escaped character (like “it/’s a problem”). So every time I answer a question, I have to go through my own reply AGAIN and replace all those annoying instances. I seriously haven’t got time for this.

But I used to like the system, so I tried to contact the IntenseDebate team on three seperate occasions. I never got a reply. At some point I’ve noticed that the comment form on the IntenseDebate website was closed – which tells me that the core team who used to look after IntenseDebate have long moved on to bigger and better (and probably more profitable) things.

In short: they stopped giving a f*ck. And that’s very sad ๐Ÿ™

Maybe Automattic have bought IntenseDebate just to wind it down – who knows. I’ve started using the Subscribe to Comments Reloaded plugin instead and am more than happy to have less work re-doing my answers and more time answering your comments instead.





Jay is the CEO and founder of WP Hosting, a boutique style managed WordPress hosting and support service. He has been working with Plesk since version 9 and is a qualified Parallels Automation Professional. In his spare time he likes to develop iOS apps and WordPress plugins, or draw on tablet devices. He blogs about his coding journey at http://wpguru.co.uk and http://pinkstone.co.uk.