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  • Jay Versluis 10:18 am on September 18, 2014 Permalink | Reply
    Tags: , Time Capsule   

    Categories: How To ( 35 ), Windows ( 22 )   

    What are the credentials to your AirPort Time Capsule 

    AIrPort Time Capsule

    There is something I keep forgetting time and time again: the credentials to my AirPort Time Capsule. It serves as my router, Time Machine Backup disk and even as shared storage for internal use, thanks to an attached USB drive.

    All our Macs connect to both drives automatically and without fail – but every once in a while we want to access something on the shared drive, either via Windows or another app like GoodReader. And every time I forget what those credentials are – particularly the user name.

    Because there just isn’t a dialogue to set it up.

    The password is fairly obvious because it’s something you’ve added when you set the device up. Chances are you can remember it. You can even reset it by pressing the reset button at the back of the device for one second – but not longer, or it’ll reset to factory settings). AirPort Utility will help guide you through this.

    But the user name? What is it? Something generic maybe? The name of the attached drive? Steve Job’s daughter?

    Turns out there isn’t one. Put anything you like. Seriously. I know it’s weird, and it’s just not how a computer brain works. The user name can’t just be arbitrary – but on Time Capsule it is. So use any user name you like.

    It doesn’t matter what as long as you put something into that field. Your uncle’s boyfriend’s pet name, or the day of the week. Anything. Just for heaven’s sake don’t leave it blank or the universe as we know it will seize to exist in a moment’s notice.

    But I guess nobody tells you this in the shiny brochure.

    And in case I forget how to connect those drives in Windows, here’s a quick reminder for completion:


    Connecting to the Time Capsule drives (Windows)

    Technically you can connect to the Time Capsule drives via two protocols: Samba and AFP. The latter however is only used on Apple computers. So with Windows and Linux, Samba it is.

    In Windows we can map a network drive by heading over to the

    • Windows Explorer
    • find My Computer (Windows 7)
    • or This PC (Windows 8.1)
    • select Map Network drive at the top of the window

    This will bring up a dialogue that shows a drive letter drop down and asks for a server path:

    Screen Shot 2014-09-16 at 20.27.51

    The browse option won’t find your Time Capsule – instead find the IP address on your network (usually it’s, but AirPort Utility will verify this for you in the “LAN IP” field). Add it into the path/folder field like this:




    Two backslashes, followed by your IP address, followed by your drive name. If you don’t specify a drive name the operation will fail. If your drive name has spaces (like “Shared Data”) then just write them out – no need to escape them. CapItaLisAtiON is important here though.

    Hit finish and your drive should be accessible.

    To find your drive names, consult your friend the AirPort Utility. GoodReader on iOS will find those names automatically – but Windows does not.

    And that’s that: another puzzle solved. There is no user name when accessing a Time Capsule drive.

  • Jay Versluis 11:40 pm on August 10, 2013 Permalink | Reply
    Tags: , , File Permissions, Time Capsule, Time Machine   

    Categories: How To ( 35 )   

    How to fix permission problems when restoring folders from Time Machine Backups 

    Airport TimeCapsuleI had an odd problem the other day: I wanted to restore a fairly large folder from my new AirPort TimeCapsule. But the restore always stopped at one particular file, with an error message about permission problems.

    The folder in question was about 4GB in size and contained just over 10.000 files in total. I was baffled! Time Machine had never failed me before, so what was going on out of a sudden?

    Well I guess it’s a computer, and things just go wrong sometimes. Thanks to Apple Support this problem is now solved – and I thought I’d share the insight, both with you all and my future self.

    (More …)

    • valamusic1 6:47 am on November 14, 2014 Permalink | Reply

      Hi there, thanks for the info here. I am having the same problem with restoring some music projects from my time machine. I have followed the steps above and the only problem is that the lock icon is greyed out so I am unable to make the changes. Any idea why this might be? Is there a set I might be missing out?
      I was about to call Apple Care but my Apple Care product has just expired, so I’m a little stuck…thanks! 🙂

      • Jay Versluis 8:10 am on November 14, 2014 Permalink | Reply

        Hi valamusic1, that’s really bizarre – I’ve just checked this on Mavericks 10.9.5 and I’m getting the same thing now: the lock icon is greyed out. Perhaps it’s no longer needed because I can apply different permissions to a file or folder just by changing the drop down menu. Maybe this has changed to make our lives easier. Ignore the lock icon and proceed – let me know how it works out for you.

    • valamusic1 12:50 pm on November 14, 2014 Permalink | Reply

      Hi Jay, thanks for coming back to me. Sorry, I should have said I’m running Mountain Lion 10.8.5. I haven’t upgraded to Mavericks isn’t compatible with the music programme I’m running (Logic 8). Unfortunately I am unable to select “Apply To Enclosed Items” as it is also greyed out. This afternoon I repaired the Time Capsule disk using disk utility just incase this might do the trick but unfortunately it’s not worked either.

      • Jay Versluis 1:01 pm on November 14, 2014 Permalink | Reply

        That’s a shame. Here’s something I’ve heard last time I spoke to Apple Support, perhaps it helps you out: whenever you buy another piece of equipment from Apple, Apple Care for your time capsule is automatically extended – it’s a loophole so that your time capsule is always covered. So if you have bought anything with Apple Care, give them a ring and your time capsule *should* be covered, and perhaps the Apple Support team can help you out for free. Good luck!

    • valamusic1 2:38 pm on November 14, 2014 Permalink | Reply

      I’ll look in to that, thanks for the heads up!

    • Alfred N. Bundal 2:42 pm on March 19, 2015 Permalink | Reply

      OMG Thank you soooo much for this. You saved me. I just stumble across this when i lose hope finding the right answer for my problem. Thank you so much. It helped me.

    • Laura Krause 3:22 am on June 28, 2015 Permalink | Reply

      I’m having a similar problem but the solution above doesn’t work. I don’t have the option to “apply to enclosed items” and I don’t know how to fix it.

    • JAck 3:09 pm on March 14, 2016 Permalink | Reply

      Thank you immensely. Never knew you could do the enclosing thing on permissions. Always thought that would be a stick in the mud problem.

    • Mike 10:26 am on January 20, 2018 Permalink | Reply

      The link for Pondini’s instructions is dead. Can you suggest another link?

      • Jay Versluis 11:12 am on January 20, 2018 Permalink | Reply

        Hi Mike, thanks for bringing this to my attention. I’ve just fixed the links in the article.

        Sadly James Pond (owner of pondini.org) died in 2013. Lucky for us, archive.org keeps a record of his marvellous works alive for the foreseeable future. The direct link to his instructions are here.

    • Mike 4:20 pm on January 21, 2018 Permalink | Reply

      Thanks Jay. Sorry to hear about James.

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